How Can We Help?
Find answers to common questions or get in touch with our support team
Frequently Asked Questions
Quick answers to questions you may have
What services does LightCube Solutions offer?
We specialize in custom software development, CI/CD pipeline design and implementation, DevOps consulting, cloud infrastructure management, and SaaS application development. Our flagship product, Locust, is a comprehensive volunteer resource management platform.
Need Help with Locust?
If you're having trouble logging in or need assistance with your Locust account, visit our dedicated login help page for step-by-step guidance and troubleshooting tips.
What industries do you work with?
We work with organizations across various industries including nonprofits, educational institutions, community organizations, healthcare, technology startups, and enterprise businesses. Our solutions are tailored to meet the specific needs of each client.
Do you offer ongoing support and maintenance?
Yes, we provide comprehensive support and maintenance services for all our solutions. This includes regular updates, security patches, performance monitoring, and technical support to ensure your applications run smoothly.
What is your development process?
We follow agile development methodologies with continuous integration and deployment practices. Our process includes discovery and planning, iterative development with regular client feedback, thorough testing, deployment, and ongoing support. We work closely with you throughout the entire process to ensure the final product meets your needs.
How do you ensure data security and privacy?
Security is a top priority for us. We implement industry-standard security practices including encryption, secure authentication, regular security audits, and compliance with relevant regulations (GDPR, CCPA, etc.). All our applications are built with security-first principles.
What technologies do you work with?
We work with modern technology stacks including but not limited to: Vue.js, Nuxt, Node.js, Python (Django, Flask), PHP (Li3), PostgreSQL, MongoDB, Redis, cloud platforms (Google Cloud, DigitalOcean), Docker, Kubernetes, and various CI/CD tools. We select the best technologies based on your specific requirements.
How can I contact support?
You can reach our support team by:
- Email: [email protected]
- Contact form: Submit a request
- Mail: 520 White Plains Rd, Suite 500, Tarrytown, NY 10591
Still need help?
Can't find the answer you're looking for? Our team is here to help.
Additional Resources
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